Privacy Policy
Last updated: April 22, 2026
Who We Are
Sitebolt is a website design and development company based in Nashville, TN. We build professional websites for small businesses. This policy explains how we collect, use, and protect your information when you visit sitebolt.co or use our services.
Information We Collect
We collect information you provide directly through our intake form at sitebolt.co/intake and through other interactions with us. This includes:
- Contact information -- your name, email address, and phone number
- Business information -- your business name, business description, and location
- Brand preferences -- design style, color preferences, and other details you share about your brand
- Payment information -- processed securely through Stripe (we never see or store your full card number)
- Usage data -- pages visited, time on site, and device information collected through Google Analytics
How We Use Your Information
We use the information we collect to:
- Design and build your website based on your business details and preferences
- Communicate with you about your project via email
- Process payments for our services
- Send project updates and delivery notifications
- Improve our website and services
- Respond to inquiries and provide customer support
Third-Party Services
We use the following third-party services to operate our business. Each has its own privacy policy governing how they handle your data:
- Stripe -- payment processing. Stripe handles all payment card data securely. Stripe Privacy Policy
- Cloudflare -- website hosting and data storage (Cloudflare Workers and KV). Your intake form data is stored in Cloudflare KV. Cloudflare Privacy Policy
- Resend -- email notifications and transactional emails. Resend Privacy Policy
- Google Analytics -- website analytics to understand how visitors use our site. Google Privacy Policy
- Instantly -- outbound email communications. Instantly Privacy Policy
- Meta Pixel -- website analytics and advertising optimization to measure the effectiveness of our ads and understand how visitors interact with our site. Meta Privacy Policy
Data Storage and Security
Your data is stored securely using Cloudflare's infrastructure. We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as needed to provide our services and fulfill the purposes described in this policy. Project data (business details, brand preferences) is kept for the duration of our working relationship and a reasonable period afterward in case you need future updates. You can request deletion of your data at any time.
Cookies and Tracking
We use Google Analytics, which places cookies on your device to collect anonymous usage data. This helps us understand how visitors interact with our site so we can improve the experience. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
- Opt out of analytics tracking
To exercise any of these rights, contact us at hello@sitebolt.co.
Email Communications
We may contact you via email regarding our services. If you receive a marketing email from us and wish to stop, you can unsubscribe by replying to the email or contacting us directly. Project-related emails (invoices, delivery notifications) are transactional and will be sent as needed to fulfill our services.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site or services after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this privacy policy or how we handle your data, reach out:
Sitebolt
Nashville, TN
hello@sitebolt.co
sitebolt.co